State Farm® Insurance Agent Chris Callahan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
J J
October 24, 2024
5
out of
5
rating by J J
"Chris and his crew are always professional, polite, and effective. I've called a few times over the years and always got answers or whatever I needed quickly. And they were friendly about it. When Hurricane Helene ate two of our vehicles, I thought we were pooched. Chris's office is practically next door. I knew they had no power or internet same as the rest of us. I still tried to call. I got redirected to the national storm team line. In under 5 minutes I was talking to a person. A calm, organized person with solutions. We had rental cars by dinnertime the same day. No one had power. We couldn't get gas. We couldn't contact everyone we needed to check on. But Chris and State Farm got us two cars. In 12 hours. We bought two more cars. Chris himself and Debbie (and Lord only knows what other amazing people were behind the scenes) worked with us and the dealership to get us back on the road fast and without hesitation, excuse or fuss. If you're thinking this sounds too good to be real, let me assure you this is the primary reason I am writing this. Chris and Debbie and everyone at Chris Callahan State Farm are the real deal."
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that our team was able to assist you quickly and effectively, especially during such a challenging time. We're committed to providing the best service possible, and it's wonderful to know that our efforts made a difference for you. Your kind words about Debbie and the rest of the team mean a lot to us. We're here for you whenever you need us!"
Pam Garrett
October 17, 2024
5
out of
5
rating by Pam Garrett
"State Farm was quick to respond to the claim after Helene."
We responded:
"Thank you for sharing your experience, Pam! It's great to hear that the response to your claim was quick after Helene. We always strive to provide efficient and reliable service when it's needed most."
LeshayMarie Agnew
August 9, 2024
5
out of
5
rating by LeshayMarie Agnew
"Fast and very professional gets you what you want. 🤩"
We responded:
"Thank you so much for your kind words! It's fantastic to hear that you found the service fast and professional. We're always here to help you get exactly what you need!"
Bernadette Hitchner
July 11, 2024
5
out of
5
rating by Bernadette Hitchner
"Very good people to work with and rates are good I would recommend there services"
We responded:
"Thank you for the kind words, Bernadette! We're thrilled to hear that you had a positive experience with our team and found our rates competitive. We appreciate your recommendation!"
christine robinson
July 3, 2024
5
out of
5
rating by christine robinson
"Super Love..."
We responded:
"Thank you so much for the wonderful 5 star review and your kind words, Christine! It is always our pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
Autry Martin
June 28, 2024
5
out of
5
rating by Autry Martin
"Chris Callahan and his team are amazing! They are welcoming, hardworking, and dedicated! They truly care about all their customers and it is reflected in the work they do!"
We responded:
"Thank you for the kind words, Autry! We are thrilled to hear that you had a positive experience with Chris Callahan and his team. Your feedback means a lot to us!"
Kelly Duncan
May 31, 2024
5
out of
5
rating by Kelly Duncan
"This branch has outstanding customer service. Always friendly and helpful."
We responded:
"Thank you for the kind words, Kelly! We strive to provide excellent customer service to all our clients. We appreciate your feedback!"
Joyce Stephens
May 1, 2024
5
out of
5
rating by Joyce Stephens
"I had been a customer with this Branch for over 3 years and I've NEVER had not a single issue with my bill. Not once have I seen my bill go up it's been thr same price every month no surprises. The employees are ALWAYS ready, willing and courteous at every interaction I've had. Shannon has helped me get exactly what I needed and they've NEVER tried to sell me something I didn't need or within my budget. If I could give them 20 ⭐ I would but 5 is the highest you can go. HIGHLY RECOMMEND THEM. Btw I not only having my car insured there I've got a bundle with car and renters insurance never a spike in my bill. Definitely a TRUSTED business. I hear others talk about other branches but I've never heard one bad one from Chris Callahan Branch. Wonderful people! P. S. I'm still giving them 20⭐'s"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Clarence Knaack
May 1, 2024
5
out of
5
rating by Clarence Knaack
"Lora is the best. No matter what questions or concerns she’s got you covered."
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
shawn gannon
March 13, 2024
5
out of
5
rating by shawn gannon
"Anytime I've had a question they were always with the right answer and solution for whatever problem I had"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that our team has consistently provided you with the right answers and solutions to address your questions and concerns. Your satisfaction is our top priority, and it's always rewarding to know that we've been able to meet your expectations."
monte smith
February 12, 2024
5
out of
5
rating by monte smith
"Agent Ashley has worked to get the best offer for me. Both her and Jennifer went above and beyond there job. If you are looking for a team that has your back. This is the duo. Again, Thank you all so much!!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
C Freeman
February 8, 2024
5
out of
5
rating by C Freeman
"Everyone at Chris Callahan's office is very helpful. They make things easy. The mood is always helpful and upbeat!"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
Christine Statom
February 2, 2024
5
out of
5
rating by Christine Statom
"Adding a vehicle to my policy was super easy and Debbie Rigsby was very nice and helpful in doing so. I would recommend this agent to anyone. Again, Thank you Debbie!!!"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Lisa Ramp
January 26, 2024
5
out of
5
rating by Lisa Ramp
"Whoever I talk to at State Farm has always been very nice and helpful with any questions I have ."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Elizabeth Lindsay
January 17, 2024
5
out of
5
rating by Elizabeth Lindsay
"Awesome customer service experience interaction with Debbie Rigsby in assisting me to make a payment."
We responded:
"Thank you for the great review. We are so happy to help you with all your Insurance needs."
patrick ariail
December 21, 2023
5
out of
5
rating by patrick ariail
"I’ve been with This agent for several years, now been a pleasure to work with. Everyone in the office is very professional and very nice and is always been there to assist with anything that I needed. I would highly recommend this agent."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Drew Munyan
December 20, 2023
5
out of
5
rating by Drew Munyan
"Always friendly and helpful!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Heather Tapp
December 14, 2023
5
out of
5
rating by Heather Tapp
"I enjoyed working with Chris Callahan- State Farm Insurance and especially Debbie Rigsby. I was able to update a mortgagee clause on the insurance policy with ease and great communication. Debbie got everything updated and confirmed to me that it was done. I didn't have to worry if it had been done correctly or even completed at all because she was great at communicating with me. She was professional, courteous, and easy to work with. Thanks again Debbie for your help!!!!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
chris mcgee
December 13, 2023
5
out of
5
rating by chris mcgee
"Alway easy and pleasurable dealing with the ladies here!"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
Leon Smith
December 12, 2023
5
out of
5
rating by Leon Smith
"Always polite and very helpful, a pleasure to do business with Mrs Rigsby"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Hannah Gilstrap
December 11, 2023
5
out of
5
rating by Hannah Gilstrap
"The only auto and house insurance i will ever have!"
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
Kurt Jarrio
December 9, 2023
5
out of
5
rating by Kurt Jarrio
"Fast Friendly service! Have had no issues buying a new car or filing a claim for vehicles."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
lee moss
December 6, 2023
5
out of
5
rating by lee moss
"They are so friendly and so helpful."
We responded:
"Lee, Thank you for the great review."
Brian Clark
December 1, 2023
5
out of
5
rating by Brian Clark
"Always helpful and easy to work with !! Thank ya'll"
We responded:
"Thank you for the kind review and trusting our team with your Insurance needs."
Funky Comadena
November 29, 2023
5
out of
5
rating by Funky Comadena
"Absolutely love doing business with Chris and his staff. Debbie and Shannon have been wonderful to work with. Also so police and nice. Highly recommend this company for all you insurance needs."
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."